Terms, Privacy & User Responsibilities
Before using our Sri Lanka import-export intelligence platform, please familiarize yourself with the policies governing platform access, data usage, account security, and service availability.
Secure Data Environment
Built to help protect user information through secure systems, controlled access, and responsible data management practices.
Transparent Operating Standards
Clear policies that outline how our platform, services, and trade information are provided and managed.
Trust & Compliance
Supporting ethical platform usage through established governance practices and user accountability standards.
Please review these terms before using our Sri Lanka trade intelligence platform, company database, APIs, and related services. By accessing our platform, you agree to comply with the policies outlined below.
Account & Platform Access
Access to our platform is provided for authorized users and subscribers. Features and data availability may vary based on your selected plan, subscription level, or service package.
Copyright and Trademark Information
Users are responsible for maintaining secure access to their accounts and ensuring that login credentials are not shared with unauthorized individuals.
Ownership of Content & Data
All platform content, including trade records, company information, reports, visualizations, databases, trademarks, logos, and intellectual property, remains the property of our organization and is protected under applicable copyright and trademark laws.
Content may not be copied, redistributed, republished, or used for commercial resale without written permission.
Use of Trade Intelligence
Sri Lanka import-export records, shipment information, company profiles, and market insights available through the platform are intended to support research, business development, sourcing, supplier discovery, and market analysis activities.
Users may access and review the information for internal business purposes in accordance with their subscription rights.
- Sri Lanka import-export records, shipment information, company profiles, and market insights available through the platform are intended to support research, business development, sourcing, supplier discovery, and market analysis activities.
- Made no purchases or obtained subscriptions
- Made some form of purchase
- Obtained a subscription for use of the services in exchange for a sum of fees
The limitation in usage of the services and features depends on the kind of users, and each had to abide by the terms and conditions and privacy policy.
Platform Updates & Data Availability
We continuously improve our platform, trade coverage, product features, and service offerings. As a result, data availability, platform functionality, and pricing may be updated periodically without prior notice.
Data Accuracy Notice
We strive to provide reliable import-export information sourced from trade records and publicly available sources. However, trade data may be subject to reporting variations, regulatory updates, processing delays, or third-party source limitations.
Users should independently verify critical business decisions before relying solely on platform data.
Account Security
Protecting your account is your responsibility. Users must maintain the confidentiality of login credentials and promptly notify our support team of any suspected unauthorized access or security concerns. Subscription & Billing
Subscription & Billing
Subscriptions begin upon activation and remain valid for the selected billing period. Unless cancelled before renewal, subscriptions may continue automatically according to the chosen plan.
Trial users may be upgraded to a paid plan upon completion of the trial period based on the selected subscription option.
Important Disclaimers
6Disclaimer to Use Data
The services, data, information, and any other resource provided by us in any form are only for informational and educational purposes. We make full efforts to provide data 100% accurate, however, we are not responsible for any loss, damage, or business interruption due to our data.
7Acceptable Use Policy
Users agree not to:
- •Misuse, copy, or redistribute platform data without authorization.
- •Attempt unauthorized access to systems, databases, or user accounts.
- •Upload harmful software, malicious code, or disruptive content.
- •Violate intellectual property rights or applicable laws.
- •Use the platform for fraudulent, deceptive, or unlawful activities.
Login Credentials Safeguarding
You agree that you shall be responsible for protecting your username and password ("Login Credentials") provided to you in order to access the platform. You shall be responsible for all the activities that occur using the provided credentials through your account.
You are required to notify us immediately in case of possible compromise of your login credentials safety and/or your login credentials have been used without your permission so we can act accordingly and take the required actions as soon as possible.
Payment & Subscription
9Terms For Renewal
Your subscription to services or access to any paid service will commence on the date you first purchased the services and shall continue till the ending period of your subscription unless you have earlier terminated or extended. If your service is ongoing, the terms of renewal will be automatically processed for a successive period equal to the duration of your obtained subscription.
11Payment Policy
You shall pay all the charges associated with your account in accordance with the subscription charges and billing terms in effect at the time of your subscription. You shall be responsible for any and all use, sales, or any other taxes resulting from your use of any deliverables or services provided.
12Subscription Policy
We allow users to use our online platform for a trial period. After completion of the free trial, we charge automatically from your card as per the plan you selected. All our plans are automatically renewed until you cancel them. A plan cancellation request can be done online directly or by raising a ticket. We use third-party services for payment processing such as PayPal or Stripe Payment Gateway. We do not store your card details. All Payments are safe and secure.
Standards Of User Conduct
Users are required to abide by the following conditions in using the website to not:
- Post any content that is offensive, unlawful, abusive, harassing, defamatory, or threatening
- Sell or promote products or services at an unlawful location
- Introduce viruses, worms, Trojan Horse or any other harmful code
- Display material that exploits children under the age of 18 years
- Harass or embarrass another participant or user
- Impersonate any person or entity
- Violate any applicable local, state, national or international law
- Infringe any copyright, patent, trademark, or intellectual property right
- Invade the privacy or violate any personal or proprietary right
Acceptable Use Policy
Users agree not to:
- Misuse, copy, or redistribute platform data without authorization.
- Attempt unauthorized access to systems, databases, or user accounts.
- Upload harmful software, malicious code, or disruptive content.
- Violate intellectual property rights or applicable laws.
- Use the platform for fraudulent, deceptive, or unlawful activities.
15Third-Party Services
Our platform may include links, integrations, or payment services provided by third parties. While offered for convenience, we are not responsible for the content, policies, or operations of external websites and service providers.
18Data Export & Redistribution Restrictions
These terms may be revised periodically to reflect platform enhancements, operational requirements, regulatory changes, or service updates. Continued use of the platform constitutes acceptance of the latest version.
19Questions or Support?
If you have questions regarding platform usage, subscriptions, privacy practices, or data access policies, please contact our support team for assistance.
21Entire Agreement Acceptance
These Terms and Conditions succeed all the previous communications, understandings, and/or any agreements of any nature between you and us, and these Terms and Conditions are the entire agreement between the parties relating to the subject matter herein.
For Additional Information
If you have any questions or doubts about the rights and restrictions given above for using our Online Platform and Website, please go through our Privacy Policy or contact us.
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